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iDiamondCloud Advantages
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Benefits

Top Five Advantages of Software as a Service (SaaS)

One-Stop Solution

While getting the jewelry software, you need to make sure that it is the right jewelry solution for your business. Although you can get the software for every department to manage, at times they may fail you by not integrating with each other which leads to obstacles in your workflow. iDiamondCloud Jewellery software eliminates this problem by being a one stop solution for your business. It takes care of accounting, billing, purchases, sales, orders, returns, inventory and accounting management, etc.

One-Stop Solution

Customer Satisfaction

The best way to increase your business is to increase customer satisfaction. iDiamondCloud Jewellery inventory software knows exactly how to do that. It tracks your customer's purchase and as for the repairs it allows you to recognize each customer individually so you can be free of errors. You can bill faster, raise invoices, never run out of stock with inventory management and make everything easier for your customer making their experience a wonderful one at your store. iDiamondCloud jewelry software effortlessly leads to customer satisfaction and generates loyal and new clienteles for you.

Customer Satisfaction

Customization

It is always easier when you do not have to change all the rules of the game when you get an assistant for it because who is the boss. Hence to work as you want to and according to the needs of your business you need a software that will carry out the process of your business without having to bend with it. Reach knows exactly how to deal with this hence it customizes with your business allowing flexibility and making itself very user friendly so you can operate it with ease and can train your employees easily to use it as soon as possible after implementation.

Customization

Accessibility and Security

iDiamondCloud is an online cloud-based jewelry software and is accessible from anywhere and from many handheld devices other than your system. You could keep a track of entire business operations while on the move, for days and still keep an eye over your business while you leave your employees manage it. Your staff accounts and data are completely secured with iDiamondCloud as it allows bank level security and has a restriction menu so you can restrict the accessibility of certain areas for your safety.

Accessibility & Security

Support

iDiamondColoud provides a dedicated live support specialised team, offering you live telephone support Monday through Friday, 9:00 AM - 5:30 PM EST. Emergency service is available from 5:30 PM - 9:30 PM Monday through Friday and from 10:00 AM - 6:00 PM on Saturday. Support hours are extended throughout the Holiday Season. The iDiamondColoud does not outsource its technical support to a call center and the support staff works closely with the programmers and management.

Email Support

Support issues can also be emailed to us at support@idiamondcloud.com. Every technician in the company will receive a copy of your email.

Support